Frequently Asked Questions
Everything you need to know about shopping with Estella Collection
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location, generally arriving within 7-14 business days.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all tags attached to be eligible for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all Estella Collection products come with a one-year limited warranty against manufacturing defects to ensure the highest quality for our customers.
Do you offer gift wrapping services?
Absolutely! You can select our premium gift wrapping option at checkout, which includes a signature Estella Collection box and a personalized note.